Plan your Field Trip

Tips and Policies

Contact the Reservations Department

  • Call us: 214.428.5555 ext. 8
  • Email us:
  • Send us a fax: 214.756.5890, Attn: Reservations

FAQs: Before Your Visit

  1. Special Needs/Accessibility

    Please let the Reservations Department know if you are bringing children with special needs. The Hoglund Foundation Theater can accommodate up to four wheelchairs and escorts per viewing. Special needs groups with chaperones over the 1:7 ratio will not be charged the additional chaperone rate for general exhibits. However, additional charges will be incurred for films and traveling exhibitions.

  2. Rescheduling Restrictions & Information

    All schedule and attendance changes must be made no later than three weeks before your visit. If you need to reschedule or cancel your reservation, you must contact the Reservations Department at at least three weeks before your scheduled visit in order for your payment to be applied to a new visit date.

  3. Can chaperones and parents purchase tickets online for a reduced price?

    No, additional extra chaperones may purchase tickets at the box office on field trip day and will receive the school group rate. All tickets are based on availability. Due to space limitations, extra chaperones/adults will not be admitted to lab programs.

  4. What does general admission include?

    The general admission ticket includes access to all permanent Museum exhibits.

  5. Map of Museum

    See a map of the Museum here.

  6. Are backpacks allowed in the Museum?

    Yes, however we recommend students leave backpacks on the bus.

  7. My students are in high school do they need to stay with their chaperones?

    YES!  One adult chaperone, 21 years or older, is required for every 7 students.

  8. Will someone be meeting us and guiding us through the Museum?

    The Museum is self-guided for you to enjoy at your own pace. If you have questions, please do not hesitate to ask a team member. Be sure to check out these helpful resources available for your students, chaperones and teachers. Print and bring as many copies as you like! 

  9. How do I get to the Perot?

    Please see our directions page here.

  10. Where should I tell my bus driver to drop us off?

    If you have a scheduled program or movie, please use this map for parking directions.

    If you are visiting for a non-scheduled programming visit, please use this map for parking directions. 

  11. What should we do when we arrive?

    Please remain on your bus until a school group coordinator has welcomed your group and reviewed instructions for the day.

  12. I’m our group’s lead what do I need to do when we arrive?

    Know the number of students and teachers/chaperones present in your group today. Do not include any extra chaperones/adults who will be paying separately. This information will be required at the box office in order to complete your check in and begin your visit.

  13. How long should we expect for the unloading process?

    Unloading times may vary depending upon the day's schedule, your arrival time and the weather. 

  14. What is the parking policy for school groups?

    Vehicles other than buses must have official markings of the school to park in the Bus Parking Lot.

    Vehicles with official school markings will park in the Bus Parking Lot.  All other vehicles, including those of chaperones, can park under Woodall Rodgers Freeway.  A variety of other parking lots are available in the area surrounding the Museum. These lots are not affiliated with the Museum and pricing ranges from $10-$20.

  15. If it is raining when we arrive/depart, will we still unload in the same location?

    Upon arrival, you will be directed where to unload during inclement weather. Please be sure you have your bus driver’s contact information in case of severe weather so alternate loading instructions can be communicated.

  16. Where do we check-in and what do we need to bring?

    School check-in begins at 9:30am at the box office. Museum exhibit halls open at 10am. Please be sure to bring your invoice and have an accurate count of students and teachers/chaperones present on trip day. Do not include extra chaperones/adults who paid, or will be paying separately. 

  17. Where do chaperones meet when they arrive?

    Please instruct your chaperones to meet your lead teacher in the main lobby or on the outside plaza.

  18. What is the procedure for extra students on the day of field trip?

    Extra students may be added to your reservation when you check in at the box office.  All tickets are subject to availability.

  19. Can we get a refund for fewer students than originally planned?

    No, we do not issue refunds.

  20. What happens if we are late for our scheduled program or movie?

    Please arrive ten minutes before your scheduled time as seating is limited — There is no late seating or refunds for missed shows or programs. Please note that the Lab and Auditorium programs may not be available at a later time due to a predetermined schedule.

  21. Where do we eat lunch?

    On the outside plaza area. Seating is available on a first come basis. The inside Café area is reserved exclusively for our Café customers.

    When transporting lunches, we recommend rolling carts and coolers. Be sure to communicate with your team who will be transporting lunches from the bus and at what time.

  22. Are firearms, or weapons of any kind, allowed in the Perot Museum?

    No. The Perot Museum is a weapon-free facility. As an educational institution with numerous school and educational groups and activities on Museum property, weapons are prohibited from the property pursuant to Section 46.03 of the Texas Penal Code. Additionally, pursuant to Texas Penal Code Sections 30.06 and 30.07, we have posted legal signage notifying the public that we do not permit concealed or openly carried handguns in our facility. This applies to all employees, volunteers, guests, and vendors.

    Commissioned law enforcement officers may carry their duty firearms when visiting the Perot Museum, provided they are in official duty uniform. Off-duty commissioned law enforcement officers may carry their duty firearms on Museum premises, provided they keep their firearms concealed.

    Persons who are not commissioned law enforcement officers found to be in possession of weapons will be asked by Perot Museum security staff to remove the weapon from the premises. The Perot Museum of Nature and Science will not store weapons or permit them to be stored within the facility.

Free Teacher Preview Admission

The Perot Museum extends free teacher admission to all currently employed teachers in Texas, Arkansas, Louisiana, Oklahoma, New Mexico and Mexico. Teachers must present proof of current teaching status at the Museum Box Office for admission. Free teacher admission applies only to Perot Museum general exhibits, and is good for one (1) general exhibits admission ticket per day, per teacher. Free teacher preview admission is not applicable on the day of your field trip. Offer does not apply to online ticket sales; teachers whose families have purchased online tickets will be accommodated provided that space allows. 

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