Tips and Policies

Request forms must be submitted at least 30 days in advance of your desired visit date to be considered for a reservation.

Please let the Reservations Department know if you are bringing children with special needs. The Hoglund Foundation Theater can accommodate up to four wheelchairs and escorts per viewing. Special needs groups with chaperones over the 1:7 ratio will not be charged the additional chaperone rate for general exhibits. However, additional charges will be incurred for films and traveling exhibitions.

All schedule and attendance changes must be made no later than three weeks before your visit. If you need to reschedule or cancel your reservation, you must contact the Reservations Department at reserve@perotmuseum.org at least three weeks before your scheduled visit in order for your payment to be applied to a new visit date.

The general admission ticket includes access to all permanent Museum exhibits.

See a map of the Museum here.

Yes, however we recommend students leave backpacks on the bus.

YES!  One adult chaperone, 21 years or older, is required for every 7 students.

The Museum is self-guided for you to enjoy at your own pace. If you have questions, please do not hesitate to ask a team member.

Please see our directions page here.

All buses will proceed to Bus Parking off of Broom Street to drop off and park.

Please remain on your bus until Field Trip Facilitator has welcomed your group and reviewed instructions for the day.

Review the Museum Expectations with your students and chaperones.

Know the number of students and teachers/chaperones present in your group today. Do not include any extra chaperones/adults who will be paying separately. This information will be required in order to complete your check in and begin your visit.

Unloading times may vary depending upon the day’s schedule, your arrival time and the weather.

Vehicles other than buses must have official markings of the school to park in the Bus Parking Lot.

Vehicles with official school markings will park in the Bus Parking Lot.  All other vehicles, including those of chaperones, can park under Woodall Rodgers Freeway.  A variety of other parking lots are available in the area surrounding the Museum. These lots are not affiliated with the Museum and pricing ranges from $10-$20.

School check-in begins at 9:30am. Museum exhibit halls open at 10am. Please be sure to bring your invoice and have an accurate count of students and teachers/chaperones present on trip day. Do not include extra chaperones/adults who paid, or will be paying separately.

Please instruct your chaperones to meet your lead teacher on the outside plaza.

Extra students may be added to your reservation when you check in at the box office.  All tickets are subject to availability.

No, we do not issue refunds.

Please arrive ten minutes before your scheduled time as seating is limited — There is no late seating or refunds for missed shows or programs. Please note that the Lab and Auditorium programs may not be available at a later time due to a predetermined schedule.

On the outside plaza area. Seating is available on a first come basis. The inside Café area is reserved exclusively for our Café customers.

When transporting lunches, we recommend rolling carts and coolers. Be sure to communicate with your team who will be transporting lunches from the bus and at what time.

No. The Perot Museum is a weapon-free facility. As an educational institution with numerous school and educational groups and activities on Museum property, weapons are prohibited from the property pursuant to Section 46.03 of the Texas Penal Code. Additionally, pursuant to Texas Penal Code Sections 30.06 and 30.07, we have posted legal signage notifying the public that we do not permit concealed or openly carried handguns in our facility. This applies to all employees, volunteers, guests, and vendors.

Commissioned law enforcement officers may carry their duty firearms when visiting the Perot Museum, provided they are in official duty uniform. Off-duty commissioned law enforcement officers may carry their duty firearms on Museum premises, provided they keep their firearms concealed.

Persons who are not commissioned law enforcement officers found to be in possession of weapons will be asked by Perot Museum security staff to remove the weapon from the premises. The Perot Museum of Nature and Science will not store weapons or permit them to be stored within the facility.