Visitor Information

Top FAQs

1. Do you have a guest code of conduct?

   We’re so glad you asked! We want each visit to be as fun (and safe) as possible. To ensure that all guests have a safe, enjoyable, and fun experience at the Perot Museum, please cooperate with these guidelines:

   • Do not bring large bags into the Museum. For everyone’s safety, large bags are subject to search upon entry.
   • Treat exhibits with respect to keep them in awesome condition for your future visits and the enjoyment of others.
   • The Museum is a nonsmoking facility. Smoking of any kind, including electronic cigarettes, is prohibited on Museum grounds.
   • This is a family-friendly environment. Proper attire, including shirts, pants, and shoes are required at all times. Anyone wearing clothing with language, images, or revealing parts of their body that may be offensive to other guests may be asked to leave the Museum.
   • Guests over the age of 12 are not permitted to wear masks or other garments that hide the face or conceal the identity of the wearer (unless required for medical or religious reasons) inside the Perot Museum. Masks worn by those 12 and under must provide unobstructed peripheral vision at all times.
2. What happens if I arrive late?

   No worries! Though general admission tickets specify timed entry, if you’re late, the Museum will allow guests to enter the exhibit halls any time after the time specified on your timed-entry ticket.

   Late arrivals for scheduled events, films, and timed-entry traveling exhibition should visit the Box Office, and staff will do their best to accommodate guests to the next available entry time pending availability. No availability guaranteed. No refunds.

3. Do you offer discounts?

   We do! Please see our Discounted Admission page for more information about current discounts.

4. Where can I purchase tickets?

   To help you spend more time exploring exhibits (and less time in a ticketing line), we suggest purchasing tickets online in advance. Or if you prefer you can purchase tickets on-site at the Box Office. If you qualify for discounted admission, tickets can only be purchased on-site at the Box Office.

5. What are the benefits of membership?

   Perot Museum members enjoy member-only exhibition previews, special hours, exclusive discounts, and free access to all of our general exhibit halls and family festivals throughout the entire year, as well as many other benefits. Learn more about the benefits of membership here.

6. How long should I plan to spend at the Perot Museum?

   We recommend about two hours for visits to the standard exhibits, but this is self-guided so you may spend as little or as much time as you like. Generally, exhibits take about 45 minutes, but once again, this is flexible. Films range from 20 minutes for weekday morning educational films to 45 minutes for late afternoon and evening films. Allow time in your schedule for lunch at the Museum Café, or shopping at the Museum Gift Shop.

7. Is photography allowed inside the Museum?

   Absolutely! Photos and videos for personal use may be taken inside the Museum. Exceptions include inside The Hoglund Foundation Theater, a National Geographic Experience and in certain special exhibits or presentations. Due to safety and space concerns, however, extension devices such as lights, tripods, monopods, drones, and "selfie sticks" are not allowed. Please be advised that photography and videography should not disrupt the movement or experiences of other guests. Photos, videotapes, or audiotapes for any other use require advance notice and the express prior written permission of the Perot Museum Public Relations Department.

8. Is the Museum usually crowded with school groups?

   Our highest concentration of school groups occurs before 2pm and primarily on Tuesday through Friday during the school year. March through May are particularly high traffic times for school groups, when we receive large numbers of visiting children Monday through Friday.

    

9. Where do I park?

   The main Museum parking lot is located under Woodall Rodgers Freeway. Pricing for nonmembers is $10 per car and can be purchased at the Box Office or upon exiting the lot. Discounted member pricing is $5 per car and can only be purchased at the Museum Box Office. Parking rates are valid until one hour AFTER the Museum closes, at which time event parking rates apply. A variety of other parking lots are available in the area surrounding the Museum. These lots are not affiliated with the Museum and pricing ranges from $10-$20.

10. How is the Perot Museum cleaned?

    Restrooms, high-traffic areas, and hands-on exhibits are disinfected three times a day — morning, afternoon, and overnight. Custodians also survey the entire Museum throughout the day to respond immediately to needs in-between scheduled cleanings. The entire Museum undergoes a thorough cleaning every night. The Moody Family Children’s Museum undergoes additional stringent disinfection each night, including the cleaning of every small component within that space. During operating hours, surfaces within the Café are cleaned and sanitized hourly with a more rigorous cleaning after-hours. Our custodial staff uses a highly effective combination of nontoxic, environmentally friendly products that are broad-spectrum virucides, bactericides, tuberculocides, fungicides and sanitizers all in one.

    To discourage the spread of germs, Museum personnel and visitors have always been encouraged to wash hands frequently. For the convenience and safety of visitors and staff, the Museum is also equipped with 19 hand sanitizer stations containing an alcohol-based formula that kills 99.99% of the most common germs that may cause illness.