1. What information does the Museum collect about me on the Site?
The Museum collects personally identifiable information that you voluntarily provide via online forms, which may include: user registration; contact requests; membership, ticket, service, and product orders; volunteer and employee applications; and other online activities. The personally identifiable information (“Personal Information”) collected on the Site may include some or all of the following: name, street address, zip code, demographic information, birth date, phone number, billing information (including credit/debit card information), email address, driver’s license number, and any other information you may voluntarily provide. You have the choice whether or not to disclose Personal Information; however, some parts of the Site, such as ordering and checkout, will be impossible to use if you do not disclose Personal Information.
In addition to Personal Information, Our web servers automatically identify Site users’ computers by their IP addresses. The Museum may use these IP addresses to analyze trends, administer the Site, track users’ movement, and gather broad demographic aggregate data.
Further, the Site may use tracking technologies such as “cookies” to provide visitors with tailored information upon each return visit. Cookies are a common part of many websites that allow small text files to be sent by a website, accepted by your web browser, and then placed on your hard drive as recognition token. Every time you visit the Site, cookies, pixels or other scripts may record basic technical information, such as your domain name, your shopping cart, the address of the last URL visited prior to the Site, your browser, and your operating system. You do not need to enable cookies to visit the Site; however, some parts of the Site, including ordering and checkout, will be impossible to use if cookies are disabled. For clarity, cookies do not contain any Personal Information.
2. What does the Museum do with the information collected?
The Museum may use your Personal Information for any of the following purposes: (1) to understand how users use the Site; (2) to make improvements to the Site; (3) to register visitors for online activities such as: online ordering, payment or donation processing, surveys, volunteer or employment applications, event RSVP, and comment forms; (4) to respond to specific requests from users; (5) to provide notices to users about orders; (6) to protect the security or integrity of the Site; (7) to send notices of special promotions, offers or solicitations by the Museum, other museums, and other cultural organizations approved by the Museum; and (8) to promote and market the Museum’s business and various products and services.
Certain Personal Information you provide to Us will be retained both in hard copy and within Our software database system, the purpose of which is to generate invoices and maintain purchase or donation history.
3. With whom does the Museum share the information?
The Museum may share Personal Information collected on the Site with any affiliates or subsidiaries and any future subsidiaries or affiliates of the Museum. The Museum may also provide your name and address to other museums and approved cultural organizations for use in direct mail campaigns.
The Museum may share Personal Information with third parties under the following circumstances: (i) in connection with a court order, subpoena, government investigation, or when otherwise required by law; (ii) in the event of a corporate sale, merger, acquisition, or similar event; or (iii) working with third party companies to support the Site’s technical operation, to execute a specific promotion or program (such as delivery services, and email processors), or to process employment or volunteer applications, (iv) to third-party vendors to enable them to generate aggregate data about the Museum’s members and visitors, (v) or to third-party vendors to enable them to generate and use mailing lists for direct mail campaigns on behalf of other museums and Museum-approved cultural organizations.
Credit and debit card information submitted with your purchase or donation is shared with our payment processor, used solely for the purpose of processing your purchase or donation, and is not retained by Us. Your purchases may be shipped via a delivery service, and certain Personal Information (name and address) will be shared with that service to facilitate delivery.
4. How can I stop receiving notices about future offers?
Users may opt-out of future offers or promotional materials by unchecking the opt-in checkbox in the Manage My Account section on the website, clicking the unsubscribe button at the bottom of such emails, or by sending an email to email@example.com. The Museum will implement the change within seven days of your request. The Museum may send an acknowledgement or confirmation of the request to the email address on file.
5. How do I correct, update, or delete my Personal Information?
You may control the accuracy of your Personal Information. If your Personal Information changes, feel free to correct, update or delete it by logging into your account on the Site or emailing firstname.lastname@example.org. If you wish to review your Personal Information that the Museum has on record, you may contact email@example.com.
If you delete your account, we shall have no obligation to maintain or provide any of your Personal Information and may thereafter, unless legally prohibited, delete all of your Personal Information in our systems or otherwise in our possession or under our control. We may also retain all or a subset of your Personal Information for business or legal purposes.
6. Does the Museum’s Site link to other sites?
In the event that the Museum goes through a business transition, such as a merger, another company acquires the Museum, or the Museum sells a portion of its assets, Personal Information may be part of the assets transferred.
8. How does the Museum handle children’s privacy online?
The Museum does not collect Personal Information from children under 13 on the Site. If you are younger than age 18, you may use the Site only with the permission and involvement of your parent(s) or guardian.
9. How do I contact the Museum?