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FAQs to help you plan your field trip

  • What information should I have ready before scheduling a reservation?

    Please see the Field Trip Request Form and Outreach Request Form for required information. These forms also include prices.

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  • What is the fee for educational student pricing?

    Find pricing information for field trips and outreach programs on the School Programs page.

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  • When should I contact the Museum to schedule a reservation?

    Reservations for each school year open in mid-August, around the time school starts. Book your field trip or outreach program early, especially if you plan to visit during the busy springtime. You may fax your completed Field Trip Request Form or Outreach Request Form, or contact us by phone or email at the numbers provided on each form. Office hours are 8:30am-5pm, Monday-Friday.

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  • How do I know which programs are available on which dates?

    Check the interactive Teacher’s Guide to see which programs fit your criteria, and consult your school calendar for possible visit dates. Most programs are offered four times each day, Monday-Friday, throughout the school year; contact the Reservations Department to check specific availability. For best selection, book your visit early, and consider visiting the Museum early in the week when it is less crowded. 

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  • Is financial aid available?

    Yes — The Perot Museum of Nature and Science offers financial assistance for Museum field trips, educational programming and outreach programs. If you wish to apply for financial aid, please submit the Financial Aid Application with your program request form.

    We sometimes have access to financial aid that may reduce the program fees for students. Although we will make every attempt to provide financial aid, we cannot guarantee that all who apply will receive funding. This application is valid only for the regular school year.

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  • How long is the average field trip?

    We recommend about two hours for visits to the permanent exhibits, but this is self-guided so you may spend as little or as much time as you like. Films range from 20-40 minutes each. Standard classroom programs and auditorium programs are 50 minutes. Allow time in your schedule for a picnic lunch if you plan to be here for several hours.

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  • What should I do to prepare for my field trip or outreach program?

    Review both pages of your invoice as soon as you receive it (usually emailed within 24 hours of making your reservation). Page 1 includes your schedule, attendance and payment information. Page 2 includes helpful information and setup details for outreach programs. For field trips, be sure to arrange for transportation and recruit the required number of chaperones, one for every 7 students. Have a printed map and directions for each driver, along with a copy of your schedule for each chaperone. The physical address is 2201 N. Field Street, Dallas, Texas 75201-1704. Complimentary bus parking is available in our Bus Parking lot — or your driver will be directed to complimentary bus overflow parking on high-volume days.

  • When is the payment due?

    A nonrefundable deposit is due within 10 days of booking a reservation ($50 for invoices totaling less than $500, and $100 for invoices totaling more than $500). Final payment is due two weeks before your visit date. School checks and credit cards are accepted. Cash payments can be processed at the Perot Museum Box Office with a copy of your invoice.

    Mailing address for payments: Perot Museum of Nature and Science, 2201 N. Field Street, Dallas, Texas 75201-1704.

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  • Is it possible to change my reservation date, schedule or attendance number?

    Changes may be made until two weeks before your visit date. At that time, your final payment is due and no more changes may be made. Exception: new students may be added to your reservation when you check in for a field trip. Seating for The Hoglund Foundation Theater will be subject to availability.

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  • Are field trip tickets mailed, or can I pick them up?

    Individual tickets are not printed for group reservations. You will receive a group pass or stickers when you check in on your visit date.

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  • I’ve already made my final payment, and now extra parents want to attend. What are my options?

    The Reservations Department cannot add extra adults to your reservation after your final payment has been made.

    Option 1: Advise parents to purchase regularly priced individual tickets online (subject to availability).

    Option 2: Let parents know that they may purchase tickets on the day of the field trip at the discounted student/chaperone rate; however, they should be informed that films and programs may be sold out.

    Parents driving their own vehicles are responsible for parking fees in the Museum Parking lot.

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  • What are your cancellation and refund policies?

    If you need to reschedule or cancel your reservation, you must contact the Reservations Department at least two weeks before your scheduled visit in order for your payment to be applied to a new visit date. 

    Refunds will only be made in the event of Museum equipment failures, power failures, school closings due to inclement weather, or other issues deemed serious enough by the Museum to warrant cancellation. No other refunds will be issued. Deposits are nonrefundable. The Museum does not issue refunds or tickets for absent group members.

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  • What should I bring?

    Please bring a copy of your final receipt and your completed Required Teacher Admission Sheet with an accurate count of students and teachers present on trip day. Do not include any additional parents or chaperones who will be purchasing their own tickets. If you are bringing additional students, be prepared to make one payment at the Box Office (cash, credit card or school check).

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  • What happens if we’re late?

    If you are scheduled for timed programs, you should plan to arrive at the Museum at least 30 minutes before your first program or film. When unexpected traffic or stormy weather delays your arrival, please call the Reservations Department. Museum staff will try their best to adjust your schedule so that you can still enjoy a great field trip. There is no late seating, nor are refunds issued for missed shows, classes or programs.

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  • Where do the buses/cars park, and is there a parking fee?

    After unloading students and teachers at the Field Street group entrance to the Museum, buses may proceed to the Bus Parking lot for complimentary parking. Exit the circular drive and make a right on Broom Street. Bus Parking is located on the right-hand side of the feeder road just past the Museum. Please note that on high volume days, your bus may be directed to off-site parking.  Parents with additional vehicles will be required to park in the lot located under the Woodall Rodgers overpass. All chaperone or parent vehicles will be charged the required parking fee in the main Museum Parking lot. Discounted fees are available to parents who are members.

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  • When and where do we check in?

    Group check-in begins at 9am for films beginning before 9:45am. Check-in for all other groups begins at 9:30am. Museum staff will greet you at the Field Street drop-off. Your lead teacher should have your completed Required Teacher Admission Sheet with an accurate count of students and chaperones present on trip day. Your group should be organized and ready to move through the check-in process quickly. After check-in, please move out of the check-in area to make room for other arriving groups. You may be directed by Museum staff to assemble at the classroom, Theater or auditorium meeting space or to move on to the exhibit area. If you have a scheduled film, program or show, please assemble your group at least 10 minutes before your scheduled start time.

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  • On trip day, how do you handle extra adults/parents who are not part of my prepaid reservation but need tickets?

    Extra chaperones who have not prepurchased tickets may purchase discounted student rate chaperone tickets for exhibits, programs and films at this time if seats are available. These tickets may be purchased at the Box Office on Level 1.

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  • Where do we eat lunch?

    Please plan to picnic outside on the Plaza. In the case of inclement weather, Museum staff will do their best to assist in finding covered or indoor space for your group to have lunch. Lunches and coolers may be stored on your buses if they are in the Bus Parking lot. If your buses are redirected to off-site parking, your lunches may be stored in the Forum area. Please be sure you clearly mark your school’s lunches and coolers. The Museum is not responsible for lost or misplaced items. Please note that Café seating, near the main entrance, is reserved for Café customers only.

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  • What ages are welcome in the Moody Family Children’s Museum?

    The Moody Family Children’s Museum is located on the Lower Level of the Museum and is reserved for toddlers through age 5. Older children may accompany a parent or sibling, and certain areas may be closed for programs. During busy times, reservations may be required for the Children’s Museum. Reserved times are free of charge and may be set up by emailing reserve@natureandscience.org.

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