Field Trip Greeter

Department

School Programs

Position Summary

Field Trip Greeters will be responsible for greeting groups of children arriving for field trips at the Perot Museum of Nature and Science. You will assist with checking groups in, giving them their tickets/passes or stickers, reviewing their schedules, orienting them to the building and procedures, and helping them with lunch storage. Other responsibilities may include on-the-floor evaluation, data entry, and reviewing surveys.

Responsibilities

• Greet students, teachers and parents in a friendly, inviting and professional manner
• Assist with group unloading, check in, schedules and way finding
• Provide exceptional customer service when working with school groups and the general public
• Be able to provide general information about Museum program offerings

Skills and Abilities

• Previous customer service or experience working with students and teachers preferred
• Comfortable working with large groups
• Ability to communicate in a friendly, clear and professional manner
• Maintain a neat, professional appearance
• Excellent problem solving and decision making skills
• Must be organized, attentive to details and able to work in a fast-paced, team-oriented environment
• Capable of standing and walking for extended periods of time
• Simple computer skills helpful

Training Required

• Orientation: 4 hours
  • Orientations held monthly
  • Sign up for orientation of choice at initial interview

• School group training: 2-4 hours to observe check-in procedures in action

Training Schedule

To Be Determined

Assignment Schedule

The standard shift schedules is:

• Monday-Friday: 9-11am

Schedule may vary depending on school holidays and the number of students booked for field trips

Time Commitment

Minimum of at least one shift per week for the months of January-May 2013.

Age Requirement

18 and older

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